Cancellation and Return Policy
At JRS Farmpart’s, we’re dedicated to providing you with top-quality agricultural equipment and parts that meet your needs and expectations. However, we understand that there may be situations where you need to cancel an order or return a product. To ensure a smooth process for both you and us, we’ve formulated a clear and fair Cancellation and Return Policy.
Cancellation Policy:
- Order Cancellation: If you decide to cancel your order before it’s shipped, please notify us as soon as possible. We’ll do our best to accommodate your request. Once the order is shipped, it cannot be canceled.
- Refund Process: If your order is eligible for cancellation, we will process a refund within a reasonable timeframe. Please note that a small administrative fee may be deducted from your refund.
Return Policy:
- Returns Due to Defects: If you receive a product that is damaged or defective, please contact us within 7 days of receiving it. We will arrange for a return and provide a replacement or refund.
- Returns for Non-Defective Products: If you wish to return a product for reasons other than defects, contact us within 10 days of receiving the item. The product should be in its original condition, with all accessories and packaging. A restocking fee may apply.
- Refund Process: Once we receive your returned product, we will initiate the refund process, which will be completed within a reasonable time. Shipping costs for returning non-defective products are the responsibility of the customer.
- Exceptions: Some products may be non-returnable, such as those that are customized, special ordered, or perishable. Please check the product description for details.
At JRS Farmpart’s, we strive to make your shopping experience as hassle-free as possible. We urge you to read the product descriptions carefully and, if you have any questions, reach out to our customer support team. Our goal is to ensure your satisfaction with every purchase. For any cancellation or return inquiries, please contact our customer service team, and we’ll be happy to assist you.
Please note that this Cancellation and Return Policy is subject to change. We encourage you to review it periodically to stay informed of any updates. Your trust and satisfaction are of utmost importance to us, and we’re committed to delivering the best products and services to meet your farming and agricultural needs.